Hi, I’m James Harding a UK-based IT, Technical Customer Success Professional, and aspiring writer.
I have a 1st class BSc (Hons) Computing degree from Anglia Ruskin University, a registered member of the Chartered Institute for IT (MBCS), AWS Certified Cloud Practitioner, and a member of Google Startups (London Campus).
Customer Success is a passion of mine and I am involved in a number of UK and US CS communities. I enjoy building strong relationships with clients and working with them to achieve their outcomes.
Clients I have worked with vary from SMB’s & Not-For-Profits to Fortune 500 Global Organisations, Premiership Football Teams, Professional Athletes, Government Organizations, and household Brands.
Connect with me
In my spare time, I currently volunteer for two charities but also help a number of others when I am able to do so.
Acorn Cancer Support Group
A small community-based Cancer Support Group. Acorn supports people who have been affected by cancer and their carers.
Magpas Air Ambulance
Based in Huntingdon, Magas Air Ambulance provides A&E Level care on the scene across 12 counties. They operate 24/7 by both land and air.
James Harding Writing
I am relatively new to writing and still very much finding my way. At present my writing attempts are largely about tech, dogs, customer success, customer engagement, Only Fools and Horses and other random topics.
I try to write at least one piece a week, but in reality, I actually publish about one or two-piece a month.