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About James Harding

Hi I’m James Harding a UK based IT and Customer Success Professional. I have a 1st class BSc (Hons) Computing degree from Anglia Ruskin University. I am also a registered member of the Chartered Institute for IT (MBCS) and a member of Google Startups Campus.

I am currently employed as a Technical Operations Engineer & Product Manager at Rightmarket. My role at Rightmarket allows me to work with some amazing charities and cutting edge software.

Outside of work I volunteer for three amazing charities. Two in a technical role and one as a volunteer for events and fundraising activities.

IT & Technical

  • BSc (Hons) Computing Degree (First Class).
  • Member of the Chartered Institute for IT (MBCS).
  • Google Start-Ups Member (London Campus).
  • Web payment processing with Stripe (Cert 2020).
  • How to build Habbit forming products (Cert 2020).
  • Excel Specialist Level 2 (Cert 2020).

Customer Success

  • Pulse Academy – Gainsight (Cert 2018).
  • Building Customer Loyalty (Cert 2018).
  • Customer Advocacy (Cert 2018).
  • Sales: Customer Success (Cert 2018).

SEO

  • Google Online Marketing Fundamentals (Cert 2020).
  • SEO Foundations (Cert 2018).

CRM

  • Hubspot – Inbound Certified.
  • Hubspot – Content Marketing.
  • Hubspot – Email Marketing.

Legal & Business

  • GDPR, Data Protection & Privacy (Cert 2020).
  • Understanding & Prioritising Data Privacy (Cert 2018).
  • Selling with Stories (Cert 2018).
  • Level 3 Diploma in Management.
  • Level 3 Diploma in Retail Knowledge.

Charity Sector

  • Nonprofit Management Foundations (Cert 2018)

Project Management

  • Project Management Foundations (Cert 2018).
  • Learning PRINCE2 (Cert 2018).

Social Media

  • Social media Marketing: Facebook & Twitter (Cert 2018).
  • Social Media Marketing: Optimisation (Cert 2018).
  • Instagram for Business (Cert 2018).
  • Facebook for Business( Cert 2018).
  • Personal Branding on Social Media (Cert 2018).

LinkedIn Classes

  • Stay Lean with Kanban (Cert 2020).
  • Lean Foundations (Cert 2019).
  • Agile Development Practices (Cert 2018).
  • Cybersecurity with Cloud Computing (Cert 2018).
  • DevOps Foundations: Containers (Cert 2018).
  • Git Essential Training (Cert 2018).
  • Google Cloud Platform Essential Training (Cert 2018).
  • Javascript Essential Training (Cert 2018).
  • Learning Adobe Spark (Cert 2018).
  • Learning Cloud Computing: Core Concepts (Cert 2018).
  • Learning JIRA Software (Cert 2018).
  • Marketing Foundations: Growth Hacking (Cert 2018).
  • Web Development Foundations: Full-Stack vs Front-End (Cert 2018).
  • Accessibility for Web Design (Cert 2018).
  • Animation Foundations: Fundamentals (Cert 2018).
  • Cloud Architecture: Core Concepts (Cert 2018).
  • Cyber security Awareness: Digital Data Protection (Cert 2018).
  • Database Marketing Foundations (Cert 2018).
  • Learning Information Governance (Cert 2018).
  • Learning Microsoft SQL Server 2016 (Cert 2018).
  • Windows Server 2016: Installation & Configuration (Cert 2018).
  • WordPress Essential Training (Cert 2018).

James strongly believes in ongoing personal development to aid a continual improvement cycle. Utilising new skill sets to support and improve both product and service.

Contact James Harding.