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James Harding

Technical Customer Success Professional (BSc MBCS)

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Churn

Reduce Churn with key Customer Retention Analytics

04/07/2021 by James Harding
Reduce Churn with key Customer Retention Analytics

As Customer Success Manager‘s we thrive on happy and successful customers. We do our utmost to speak regularly with our customers and pick up on any dissatisfaction they have with our product or service. However, as much as we would like to, it might not be possible to regularly speak to every customer. That is … Read more

Categories Customer Success Tags Churn, Customer Retention Leave a comment

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