MSc, BSc, MBCS, CCSM
Two of the most common questions relating to search engine submission I get asked are: “How do I get my website listed on search engines?” and “What search engines do I need to submit my website to”. How do I get my website listed on search engines? The fact is, if your website has been … Read more
The phrase ‘Bill Shock’ was first coined in 2010 and described the reaction a person got when they received a mobile phone bill, much higher than they were expecting. In recent years with the increase of subscription and consumption based pricing, the phrase has migrated over to SaaS. But you can avoid bill shock with … Read more
During the Covid-19 pandemic I found myself turning more and more to Amazon to purchase items rather than venturing to the supermarket. As well as purchasing electrical’s from Amazon, I found myself utilising Amazon for more home based items that I would usually have purchased at the grocery store. Items such as Batteries, Dvd’s and … Read more
Making sure you add and manage your business listing on Google Maps is critical to ensure you both maximise your exposure and manage your customer reviews. But what if your business already appears on Google maps? Here’s how to claim a business on Google Maps. Claim my business on Google When searching for your business … Read more
GDPR can appear to be somewhat of a mine field. However there are 6 principles of GDPR that if you follow, you won’t be going far wrong. What are the 6 principles of GDPR? The six core principles of GDPR Data collected must be for “SPECIFIC” and “EXPLICT” purposes? Data must be “ACCURATE” and “MAINTAINED”. … Read more
A few week’s back I attended a really good webinar being hosted by Client Success with guest speaker Dave Jackson, CEO of TheCustomer.Co. Dave’s presentation was titled, ‘How human psychology impacts Customer Success‘. During the presentation, Dave gave out many great nuggets on this topic, but the one that resonated most with me was the … Read more