MSc, BSc, MBCS, CCSM
James Harding 
Over the past few decades we have seen a dramatic rise in compensation trends in the UK. From bank charges, car accidents, personal injury and most recently PPI claims. With the window for PPI claims now closed (as of August 2019); is data breach compensation the new PPI claim? Data Breach Compensation Over the last … Read more
According to data from Openreach, the UK’s internet usage doubled in 2020. This is largely attributed to an increase of people working from home as a result of Covid-19 restrictions, as well as an increase in those utilizing on-demand media services such as Netflix and Disney Plus. However unlike more commercial firms, small charities have … Read more
I often describe Customer Success Journeys as being very much like a boat travelling down river. A river that has many stages, fast currents over rapids, slow straights, random boulders, changes in direction (from little meanders to u-turns) and with occasional choices in paths to take. The traveller understandably wants to get on in their … Read more
2021 has certainly been a challenging year. We all hope that 2022 will be better. Could 2022 also be the year that you take control of your finances? Scroll below to download a free Budget Tracker: Strive to become Debt Free in 2022. Debt Free In my younger days I used to be terrible at … Read more
The Microsoft Remote Desktop Connection Manager allows you to manage multiple remote desktop connections through a single tool. Microsoft discontinued RDCman in early 2020 due to a security bug that it had identified. In its place, Microsoft now recommends users of RDCMan switch to using Microsoft Terminal Services Client (MSTSC). Over the years RDCMan has … Read more
Launched in 2018, Jack’s Supermarket Charity Scheme is operated by Jack’s Supermarkets, part of the Tesco family. Named after Tesco founder Jack Cohen, Jack’s Supermarkets are seen as a cut price alternative to Tesco, but with products of the same quality. Since Jack’s launch in 2018 the sub-company of Tesco has continued to grow. Jack’s … Read more