Customer Success Resources

Customer Success Resources

This is a regularly updated list of Customer Success Resources. Please feel free to make suggestions. In a digital world with the advancements in cloud and networking technology, customers have more choice than ever. Gone (well nearly) are the days where a company would need to make an upfront cost and long term commitment when … Read more

IoT in the Charity Sector

IoT in the Charity Sector

Internet of Things (IoT), for those unfamiliar with the term, is the concept of connecting any device to the internet and other connected devices. IoT is seeing large-scale adoption in the commercial, industrial, agricultural sectors as well as in the home. Everything from smart speakers, doorbell cameras, and smart energy meters. So is it time … Read more

Could 2021 be the time for charities to scale down their central London Head Offices?

Could post 2021 be the time for big charities to consider scaling down their central London Head Offices?

It will likely come as no surprise that a number of the UK’s biggest charities operate out of offices in Central London. Some offer a vital service from the same location, so in some cases such as rehoming centres, it totally makes sense. But for those charities who have no physical services running from their … Read more

Five must-watch Youtube Documentaries

Five must-watch Youtube Documentaries

I love a good documentary and have come across a number really good recently. Here are five must-watch Youtube Documentaries that are free to watch. Love on the Transplant List  Love on the Transplant List is a BBC Three documentary that follows cystic fibrosis sufferer Kirstie as she waits for a double lung transplant. It … Read more